DELIVERY INFORMATION

Our items are dispatched within 2 working days of receipt of cleared payment.

(Please note weekends and bank holidays are not classed as working days)

DELIVERY PRICES

Delivery prices will be shown in the shopping cart.

Item postal charges will be combined on most items and most times you will only pay the postage charge for one item, the dearest one.

Please note in rare cases some items will not be combined as they will not be suitable to travel in the same packaging.

DELIVERY TIMES

Approximate

UK 2-5 Working Days

Europe 5-14 Days

USA – 10-20 Days

Rest of World up to 30 Days

Please allow extra time for bank holidays.

We make every effort to dispatch our items as soon as possible, as we use third party carriers sometimes the occasional delay is inevitable due to unforeseen factors. Havoc Hill shall be under no liability for any delay or failure to deliver the items within the estimated delivery times.

INTERNATIONAL ORDERS - CUSTOMS

When ordering mail-order goods from Havoc Hill for delivery overseas, you may be subject to import duties and taxes which are levied once a shipment reaches your Country. Any additional charges for customs clearance must be borne by you, we have no control over these charges and cannot predict what they will be. Customs policies vary widely from Country to Country and you should contact your local customs office for further information. Additionally, when ordering from Havoc Hill, you are considered the importer and must comply with all law and regulations of the country in which you are receiving the goods.

If for any reason an international order is refused for non-payment of duties, there is a 20% restocking fee on the refund and we are unable to refund the shipping charges.

Payment can be made online by PayPal or Credit or Debit Card via PayPal.

Please note we are unable to cancel an order once the order is dispatched.

We reserve the right to charge for re-delivery if the item was not collected or if a re-delivery is not arranged by you when your postal service tries to deliver and the item is returned to us, or if a refund is issued it will be less the original postage.